Support software, built right
We're building Tuki because small teams deserve powerful tools without enterprise complexity or per-agent pricing traps.
Why we're building this
We've used the big helpdesk tools. Zendesk, Freshdesk, Intercom, Help Scout. They're fine for enterprise teams with dedicated admins and unlimited budgets.
But for small teams? They're overcomplicated, overpriced, and feel like they were designed for a different era. Per-agent pricing means every new hire is a budget conversation. Features are buried in menus. The UI feels like it was last updated in 2015.
We think support software should be different. Modern. Fast. Built for how teams actually work today—collaboratively, across multiple channels, without needing a training course to get started.
That's why we're building Tuki. A helpdesk that's powerful enough for real work, simple enough to actually enjoy using, and priced fairly so you can grow your team without dreading the invoice.
What we believe
Simple until it needs to be powerful
Start with what you need, grow into advanced features as your team scales.
Pricing that doesn't punish growth
Adding team members should be exciting, not a budget discussion.
Built on boring, reliable technology
No bleeding-edge experiments. Just proven tools that work.
Support software should be pleasant to use
Your team spends all day in this tool. It should feel good.
Get in touch
Questions, feedback, or just want to say hi? We'd love to hear from you.
hello@tukihq.comJoin us on the journey
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